Previous incidents

January 2024
Jan 23, 2024
2 incidents

Investigating reports of degraded performance

Degraded

Resolved Jan 23 at 07:55pm UTC

All degradations have now been resolved

1 previous update

Degraded Performance

Degraded

Resolved Jan 23 at 05:30pm UTC

We identified an issue with our database connection pool which has now been resolved. Performance was degraded for 30m as a result of this issue.

1 previous update

December 2023
Dec 31, 2023
1 incident

Development Instances: email issues

Resolved Dec 31 at 08:25am UTC

Development instances are currently not sending emails as expected. We're actively working to resolve this issue.

Dec 15, 2023
1 incident

Intermittent errors on Clerk APIs

Resolved Dec 15 at 10:29pm UTC

Clerk APIs are experiencing intermittent errors. This issue is related to one of our third-party platform providers.

November 2023
Nov 30, 2023
1 incident

Increased rate of sign-in errors on Clerk Dashboard

Degraded

Resolved Nov 30 at 07:08am UTC

A fix has been implemented and the clerk.com Dashboard sign-in issues have been resolved. We will continue monitoring. This issue did not impact our customer's applications, only the clerk.com Dashboard.

1 previous update

Nov 03, 2023
2 incidents

Core API and FAPI experiencing degraded performance

Degraded

Resolved Nov 03 at 03:36pm UTC

FAPI and our Core APIs have recovered and we're continuing to monitor their stability

2 previous updates

Clerk Dashboard experiencing degradation

Degraded

Resolved Nov 03 at 03:36pm UTC

Dashboard is restored and we're continuing to monitor it's stability

2 previous updates