Previous incidents

February 2024
Feb 11, 2024
1 incident

Clerk Frontend API returning 500s

Downtime

Resolved Feb 11 at 07:33pm UTC

The DDoS attack stopped, and systems returned to normal. We'll be adding additional protections to prevent this in the future.

1 previous update

January 2024
Jan 23, 2024
2 incidents

Investigating reports of degraded performance

Degraded

Resolved Jan 23 at 07:55pm UTC

All degradations have now been resolved

1 previous update

Degraded Performance

Degraded

Resolved Jan 23 at 05:30pm UTC

We identified an issue with our database connection pool which has now been resolved. Performance was degraded for 30m as a result of this issue.

1 previous update

December 2023
Dec 31, 2023
1 incident

Development Instances: email issues

Resolved Dec 31 at 08:25am UTC

Development instances are currently not sending emails as expected. We're actively working to resolve this issue.

Dec 15, 2023
1 incident

Intermittent errors on Clerk APIs

Resolved Dec 15 at 10:29pm UTC

Clerk APIs are experiencing intermittent errors. This issue is related to one of our third-party platform providers.