Previous incidents
Clerk Dashboard is down
Resolved Mar 06 at 02:02pm UTC
Clerk Dashboard recovered.
1 previous update
Increased token expiration errors
Resolved Feb 28 at 09:25pm UTC
We have released fix for the issue and have observed that the error rate has decreased. We expect that the issue has been resolved.
1 previous update
Configuration Issue Caused 27-Minute Downtime
Resolved Feb 06 at 10:14pm UTC
At approximately Feb 6, 2025 9:43 PM UTC we performed a configuration update to upgrade ~3700 Clerk instances with a legacy setting. Unfortunately, this update contained an error. As a result, application code ran into an error on a majority of API requests, causing downtime for the impacted instances.
We identified and addressed the root cause, with an update that ran on Feb 6, 2025, at 10:06 PM UTC. We have observed no further occurrences of this error, and performance of Clerk systems app...
1 previous update
Degraded performance on Frontend API and Backend API
Resolved Jan 30 at 12:30pm UTC
Performance has been restored on both Frontend API and Backend API. We'll continue to monitor.
1 previous update
Degraded service for apps using satellite domains or proxying FAPI
Resolved Jan 22 at 04:50pm UTC
We applied a patch that resolves the issue. We have implemented additional tests to the area of the codebase to ensure this doesn't happen again.
1 previous update