Previous incidents
Degraded performance on Dashboard and Frontend API
Resolved Apr 09 at 03:21pm UTC
We've observed performance as restored. We'll continue to monitor
2 previous updates
Degraded SMS Deliverability
Resolved Apr 09 at 09:46pm UTC
This issue has now been fully resolved and SMS deliverability is back to normal. We apologize for any disruption it caused and are taking measures internally to ensure that SMS deliverability issues like this don't happen again.
3 previous updates
Scheduled Database Maintenance
Resolved Apr 07 at 09:34am UTC
Update: The database upgrade was completed. Maintenance mode worked as expected to keep users signed in.
However, new sign ins, new sign ups, and updates to clerk objects were blocked for longer than expected.
The delay was the result of some upgrade steps taking longer than expected, and longer than the dry run against our staging environment indicated.
We understand authentication and user management is critical infrastructure for your application, and will be conducting a complet...
1 previous update
Increased login failures due to 500 Errors
Resolved Feb 28 at 09:15pm UTC
Errors resolved by upstream by Cloudflare, no new failures detected at this point.
1 previous update
Clerk Frontend API returning 500s
Resolved Feb 11 at 07:33pm UTC
The DDoS attack stopped, and systems returned to normal. We'll be adding additional protections to prevent this in the future.
1 previous update