Previous incidents

April 2025
Apr 16, 2025
1 incident

Certain functionality of the Clerk Dashboard is not working

Degraded

Resolved Apr 16 at 08:37pm UTC

Dashboard functionality is fully restored

2 previous updates

Apr 04, 2025
1 incident

Clerk Dashboard Partial Outage

Downtime

Resolved Apr 04 at 09:39pm UTC

Issues on the dashboard have been resolved. It appears as if an upstream provider's downtime caused an error in our dashboard, which has now been resolved. We're looking into this further and will update the status as soon as we have more information.

1 previous update

March 2025
Mar 06, 2025
1 incident

Clerk Dashboard is down

Downtime

Resolved Mar 06 at 02:02pm UTC

Clerk Dashboard recovered.

1 previous update

February 2025
Feb 27, 2025
1 incident

Increased token expiration errors

Degraded

Resolved Feb 28 at 09:25pm UTC

We have released fix for the issue and have observed that the error rate has decreased. We expect that the issue has been resolved.

1 previous update

Feb 06, 2025
1 incident

Configuration Issue Caused 27-Minute Downtime

Downtime

Resolved Feb 06 at 10:14pm UTC

At approximately Feb 6, 2025 9:43 PM UTC we performed a configuration update to upgrade ~3700 Clerk instances with a legacy setting. Unfortunately, this update contained an error. As a result, application code ran into an error on a majority of API requests, causing downtime for the impacted instances.

We identified and addressed the root cause, with an update that ran on Feb 6, 2025, at 10:06 PM UTC. We have observed no further occurrences of this error, and performance of Clerk systems app...

1 previous update