Previous incidents
Clerk Dashboard is down
Resolved May 30 at 09:13am UTC
Clerk Dashboard recovered.
1 previous update
Dashboard and billing metrics delayed
Resolved May 20 at 03:01pm UTC
Clerk's systems have recovered from the previously reported delay.
1 previous update
Some services are down
Resolved May 08 at 05:11pm UTC
Frontend API functionality has been restored. We are continuing to monitor the situation and diagnose root cause.
1 previous update
Dashboard, frontend, and backend APIs are unavailable
Resolved May 08 at 05:11pm UTC
All services (Frontend API, Backend API, an Dashboard) are again operational. We are continuing efforts to diagnose the root cause.
1 previous update
Issues with sending emails
Resolved Apr 24 at 12:08am UTC
Sendgrid has reported that the email sending delays are resolved and emails are now sending as expected. More information on their status page here: https://status.sendgrid.com/
1 previous update
User metadata and session claims cannot be edited in the Clerk dashboard
Resolved Apr 23 at 03:03pm UTC
The fix has been deployed. Metadata and session claims editing is now back to normal.
1 previous update
Webhooks delayed
Resolved Apr 22 at 10:40pm UTC
Webhook delivery wait times have returned to normal.
1 previous update
Certain functionality of the Clerk Dashboard is not working
Resolved Apr 16 at 08:37pm UTC
Dashboard functionality is fully restored
2 previous updates
Clerk Dashboard Partial Outage
Resolved Apr 04 at 09:39pm UTC
Issues on the dashboard have been resolved. It appears as if an upstream provider's downtime caused an error in our dashboard, which has now been resolved. We're looking into this further and will update the status as soon as we have more information.
1 previous update