Update: The database upgrade was completed. Maintenance mode worked as expected to keep users signed in.

However, new sign ins, new sign ups, and updates to clerk objects were blocked for longer than expected.

The delay was the result of some upgrade steps taking longer than expected, and longer than the dry run against our staging environment indicated.

We understand authentication and user management is critical infrastructure for your application, and will be conducting a complete review of our processes to ensure these issues do not arise again in the future.

The primary database is scheduled for routine maintenance on Sunday, April 7th, at 06:00 AM UTC.

During this time, new sign-ups and sign-ins will be unavailable, and users will not be able to make changes to their settings within Clerk. However, signed-in users won't be affected and users will be able to use their sessions and perform read requests.

We've selected this day and time window strategically to minimize impact. This maintenance is expected to last 5 minutes.