Previous incidents

All SMS messages are now sending correctly. We apologize deeply for the downtime and are taking measures internally to ensure that this doesn't happen again.

Systems are operating as expected now. We have placed a change in place to prevent the original performance degradation scenario from recurring and continue to monitor closely.

We've observed performance as restored. We'll continue to monitor

This issue has now been fully resolved and SMS deliverability is back to normal. We apologize for any disruption it caused and are taking measures internally to ensure that SMS deliverability issues like this don't happen again.