Clerk

Performance Degradation
Resolved·Partial outage

We have addressed the root cause of this issue as of last night, and things have been fully operational without issue since the fix was put in place.

We have published a postmortem on the incident which goes into more detail.

Fri, Sep 19, 2025, 12:55 AM
(1 month ago)
·
Affected components
Updates

Resolved

We have addressed the root cause of this issue as of last night, and things have been fully operational without issue since the fix was put in place.

We have published a postmortem on the incident which goes into more detail.

Fri, Sep 19, 2025, 12:55 AM

Monitoring

We have completed operations and have seen improved performance and stability the past 2 hours.

We are continuing to monitor. A complete postmortem will follow.

Wed, Sep 17, 2025, 10:12 AM(1 day earlier)

Monitoring

We are executing database operations to improve stability.

Wed, Sep 17, 2025, 07:52 AM(2 hours earlier)

Monitoring

Everything is functional, but we are still monitoring the situation

Tue, Sep 16, 2025, 08:00 AM(23 hours earlier)

Monitoring

We are observing increased error rates related to this incident again. Error rates have stabilized, but we are continuing to monitor.

Tue, Sep 16, 2025, 07:04 AM(55 minutes earlier)

Resolved

All systems are operating normally again. Customers should not be experiencing any impact at this time, and we are continuing to monitor for stability.

Tue, Sep 16, 2025, 12:20 AM(6 hours earlier)

Monitoring

We have resolved the issue and are actively monitoring to ensure that things remain stable. A post-mortem will be published as soon as possible.

Mon, Sep 15, 2025, 03:20 PM(9 hours earlier)

Investigating

We are continuing to investigate performance degradation across Clerk services.

Mon, Sep 15, 2025, 01:59 PM(1 hour earlier)

Investigating

We are actively investigating a performance degradation across Clerk services.

Mon, Sep 15, 2025, 01:08 PM(51 minutes earlier)